BSOD Every 30 Minutes or so / Reference by Pointer /

[Conzalez]

Hi all, I've been getting BSOD errors with "Reference by Pointer" as the stop code. I downloaded WinDbg and BlueScreenView and to gain some insight, but I am still lost on what the issue is. WinDbg hints that the issue may be related to ntkrnlmp.exe and while BlueScreenView hints that the issue may be ntoskrnl.exe. I believe both .exe files are general and I wasn't able to pin-point what the issue was.
I'd appreciate it if anyone can help!

 

[Agridea]

I have the same problems on a Dell 2-in-1 computer ...

 

[LLRRoD]

Hi all, I've been getting BSOD errors with "Reference by Pointer" as the stop code. I downloaded WinDbg and BlueScreenView and to gain some insight, but I am still lost on what the issue is. WinDbg hints that the issue may be related to ntkrnlmp.exe and while BlueScreenView hints that the issue may be ntoskrnl.exe. I believe both .exe files are general and I wasn't able to pin-point what the issue was.
I'd appreciate it if anyone can help!

I have the same problems on a Dell 2-in-1 computer ...

Problem may be software or hardware so it's too early to tell. Have you ruled out that it isn't a faulty hard drive and memory? Is the BSOD intermittent?

Post your specs if possible.

 

[Agridea]

It's started yesterday morning and appears every 30-45 minutes.
I ran all the diagnostics (included in the computer and external, says memory, processor, hardware is ok)
I ran different Malware detection, the microsoft MSERT but nothing change.
I can make the BSOD each time I try to install the supportassist program from Dell
I will try now a recovery to a date before yesterday to see if it change something ...